22 Sep

Client Service Operations Manager Fund Account Jobs vacance à State Street Bank Luxembourg

Position
Client Service Operations Manager Fund Account
Company
State Street Bank Luxembourg
Location
Opening
22 Sep, 2018 30+ days ago

State Street Bank Luxembourg urgent position suivante pour Client Service Operations Manager Fund Account. S'il vous plaît lire cette offre d'emploi attentivement avant d'appliquer. Il ya quelques qualifications, l'expérience et les compétences exigence que les employeurs exigent. Est-ce que votre histoire de carrière répondent à ces exigences? Assurez-vous de bien comprendre le rôle que vous postulez et qu'il est adapté à vos compétences et qualifications.

Suivez les instructions en ligne, remplir tous les champs nécessaires, et de fournir toutes les informations pertinentes afin que votre application est correctement présenté. Lorsque vous cliquez sur le bouton 'Apply this Job' (ouvert dans une nouvelle fenêtre), vous serez redirigé vers le formulaire de demande en ligne. Ici, vous serez invité à fournir des informations personnelles et de contact, de répondre aux questions liées à l'emploi, et de montrer comment vous répondez aux critères de sélection.

Client Service Operations Manager Fund Account Jobs vacance à State Street Bank Luxembourg Jobs Détails:

Job Description

Key responsibilities:
  • Day to day management of a functional team(s) within Client Operations
  • Perform assigned, complex daily operations and processes
  • Act as primary contact and escalation point for operational issues and provide technical expertise to resolve daily problems
  • Receive and resolve inquiries from client, Client Management, COEs, BU Shared Services and BU Client Service and ensure timely resolution.
  • Manage and escalate issues related to BU Shared Services and CoEs.
  • Maintain and monitor open items, issues, logs, project lists
  • Manage daily service delivery through Client Operations Staff and address custom client requests
  • Manage production activities of Client Operations Administrator 1, 2 and Senior Associates.
  • Coordinate the implementation of new funds, systems and processes and assist with client conversions and other client projects
  • Identify and implement consistent operational best practices.
  • Manage report card data collection and production and assist with compliance/fiduciary reviews and audits.
  • Train, develop and motivate new staff and complete performance appraisals.
  • Help define and implement new company initiatives.
  • Perform annual risk assessments for customer accounts and alert VP of any changes that may increase State Street

Qualifications, skills and experience
  • Bachelor’s degree in business (finance, law, economics…)
  • Minimum 5 years of related experience in custody, fund accounting, derivatives, corporate actions and/or pricing, part of which must have been in a management or supervisory capacity
  • Knowledge of financial securities markets, language and products as well as legal and regulatory requirements in Luxembourg
  • Strong working knowledge of MS Office applications, and spreadsheet proficiency
  • Excellent organizational skills and ability to prioritize assignments under tight deadlines
  • Solid understanding of operational functions within fund administration
  • Excellent interpersonal and communication skills in both verbal and written forms
  • Ability to provide technical expertise to resolve daily problems
  • Ability to develop business relationships within and outside of organization
  • Excellent leadership and motivational skills


Related Sectors:
Financial Services
Related Locations:
Luxembourg

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